Shipping and Delivery Policy
Effective Date: Nov 22 2023
Thank you for shopping with DealKing Inc. We strive to provide you with a seamless and enjoyable shopping experience. Please review our Shipping and Delivery Policy to understand how we process and deliver your orders.
- Shipping Destinations
We currently offer shipping to customers in the following countries: USA, UK, Canada, Australia, Germany, France, Poland, and the Netherlands.
- Shipping Methods and Carriers
We utilize reputable carriers for our shipments, including UPS, USPS, DHL, and FedEx. The shipping carrier for your order will be determined based on various factors, including the destination, package weight, and shipping speed selected during checkout.
- Order Processing Time
Orders are typically processed within 1 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
- Shipping Time
Shipping times vary depending on the destination and the chosen shipping method during checkout. Estimated delivery times are provided during the checkout process and can be influenced by factors beyond our control, such as customs clearance and weather conditions.
- Shipping Costs
Shipping costs are calculated based on the shipping method chosen, the weight of the package, and the destination. You can view the shipping costs during the checkout process before completing your purchase.
- Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
- Customs and Import Taxes
Customers are responsible for any customs and import taxes that may apply to their orders. DealKing Inc. is not responsible for delays or additional charges incurred due to customs processes.
- Undeliverable Packages
If a package is deemed undeliverable and returned to us, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
- Incomplete or Incorrect Address
Please ensure that your shipping address is accurate and complete. DealKing Inc. is not responsible for orders shipped to incomplete or incorrect addresses provided by the customer. Any additional shipping costs incurred due to such errors will be the responsibility of the customer.
- Shipping Delays
DealKing Inc. is not liable for shipping delays caused by factors beyond our control, such as natural disasters, strikes, or other unforeseen events.
If you have any questions or concerns about our Shipping and Delivery Policy, please contact our Customer Service team at orders@dealkinginc.com or 916-238-1933.
Thank you for choosing DealKing Inc. We appreciate your business!